Call Recording
No hardware. No headaches. Enjoy the Most Reliable Call Recording Solution for Liability Protection, Compliance & Quality Assurance.
Actionable Business Intelligence and Immediate Value
Cloud Recording: Unrivalled in the market, easy-to-use and feature-rich
With our hosted call recording software every customer interaction with your organisation is transparently and painlessly recorded and stored in our Cloud for as long as you need it. Save your transaction for compliance reasons, training or quality monitoring with the highest security level. Our call recording software delivers the most comprehensive call center recording capabilities, providing organizations operational flexibility and system resiliency.
Plug and play connectivity to your existing phone system and CRM
Fully Hosted & Managed Call Recording Software
• Out of the box CRM connection. Simple. Our call recording software plugs into all major CRM systems, including Microsoft Dynamics CRM and Salesforce.com, enabling you to manage call recordings from a customer perspective from within the customer record.
• Plug and play connectivity to your existing phone system.Our powerful cloud call recording software quickly integrates to your existing phone system with pre-integrations out of the box for Avaya, Cisco, Mitel, and the most popular phone systems.
Protect data and maintain regulatory compliance
No fixed costs. Simply pay for what you use. Low Cost, it’s even better!
Cloud call recording software provides amazing insight and analytics to your customers experience. As a utility service you can switch on Network Recording in an instant: No capex, no long lead time, no complex installation or hardware required. Immediately benefit from the content of the calls and screen content being recorded and stored without having to worry about the process of media capture, compression and secure storage.
Key Features
Inbound/ Outbound
Email, Web, Mobile & Social
Unified workspace
Consolidated customer data
Visual Workflow for easy collaboration
Support Flexible Staffing
Download Call Recording.pdf
Hosted Call Recording Software